Shipping Policy

Thank you for shopping with Hastiere! Please review our shipping policy below. If you have any questions, feel free to contact us at [support email].

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur. Because we work with suppliers to ship products directly to you, delivery times may vary depending on your location and the item(s) ordered.

International Shipping

We currently ship to [list countries, or "select countries" / "worldwide"]. Please note:

• International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer.
• Delivery times for international orders typically range from 10–30 business days, depending on the destination and customs processing.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive this email.

If you haven't received your tracking information within [X] business days of your shipping confirmation, please contact us at [support email].

Multiple Items, Multiple Packages

Because we work with multiple suppliers, items in the same order may ship separately and arrive at different times. You will not be charged extra shipping fees for split shipments, and each package will have its own tracking number.

Damaged, Lost, or Stolen Packages

[Your Business Name] is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim.

If your tracking shows your package was delivered but you have not received it, please contact us at [support email] within [X] days of the delivery date so we can assist you.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. [Your Business Name] is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at [support email] — we'll do our best to update it before the order ships, but cannot guarantee changes once an order has been processed.

Returns & Exchanges

For information about returns, exchanges, and refunds, please see our Return & Refund Policy.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

• Email: [support email]
• Phone: [phone number, optional]